Welcome to Dahlia & Dove.

These terms and conditions outline the rules and regulations for the use of our website, located at www.dahliaanddove.com
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Dahlia & Dove if you do not agree to all the terms and conditions stated on this page.



Introduction
These Terms and Conditions apply to the use of this website and the purchase of products from Dahlia & Dove. By accessing or using our website, you agree to be bound by these Terms and Conditions.

Ordering & Payment
All orders are subject to availability and acceptance by Dahlia & Dove.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Payment must be made at the time of order. We accept credit card, PayPal, Afterpay & Shop pay. 

In the event of a pricing error or incorrect product information, we reserve the right to cancel or refuse any orders placed for the product(s) listed at the incorrect price.

Shipping & Delivery
We ship products Australia-Wide. Shipping times and costs may vary based on the destination.

Delivery times are estimates and are not guaranteed. Dahlia & Dove is not responsible for any delays caused by shipping carriers.

If a product is lost or damaged during shipping, please contact us immediately at hello@dahliaanddove.com

Changing/Cancelling an Order
We begin processing your order immediately to ensure a seamless experience. For this reason, we can’t accommodate changes once placed. This includes cancellations, address or shipping updates, discount codes, or item adjustments.

Returns & Exchanges
We accept returns and exchanges within 7 days of delivery. The product must be in its original condition and packaging. To initiate a return or exchange, please contact us at hello@dahliaanddove.com with your order number.
Please note: We do not accept returns or exchanges for customised orders.

Refunds will be processed to the original payment method within 7 days after receiving the returned product. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

No returns or refunds on sale items. We do not offer "Change of mind" returns or exchanges on sale items, custom orders or wedding orders. 

Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on this website are accurate, complete, reliable, current, or error-free.

Colours and materials may vary slightly from the images displayed on the website due to screen settings and photography.

Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Dahlia & Dove or its content suppliers and is protected by international copyright laws.

Unauthorized use of any content on this website is prohibited.

Limitation of Liability
Dahlia & Dove shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the products or this website.

Our liability is limited to the purchase price of the product(s) ordered.

Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of your jurisdiction.

Changes to Terms & Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms and conditions periodically.

Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at hello@dahliaanddove.com